HisabKhanaKnow Who You’re Dealing With.
Pakistan’s e-commerce seller network for smarter COD decisions, shared transaction intelligence, and stronger seller protection.
A seller account is required to run checks. Lookups are masked, logged and rate limited.
Example of a masked result
“Network reports indicate one verified outcome. Treat as limited signal.”
How it works
Check before you dispatch
Enter a phone number, email or address. HisabKhana normalizes it and searches the network for verified transaction reports.
Report what actually happened
Record factual outcomes — delivered, refused at doorstep, fake order — with an order reference and optional private evidence.
Reports are reviewed
Only reports that pass moderation influence network signals. Disputed reports are excluded while the dispute is active.
Why sellers need it
- COD refusals and fake orders absorb courier fees, packaging and staff time.
- Sellers already share warnings informally in groups, without structure or accountability.
- One seller's verified experience can prevent another seller's loss on the same identifier.
- Decisions need a factual signal, not rumours or screenshots in a chat group.
Customer checking
Phone, email or address lookups with Pakistani number normalization and masked results.
Network intelligence
Deterministic risk rules built only from reviewed reports — no black-box scoring.
Seller community
Moderated groups for sharing courier and supplier experience, included on every plan.
Business protection
Team roles, private evidence storage and an audit trail for every sensitive action.
A network, not a blacklist
HisabKhana distinguishes reported transaction behaviour from any conclusion about a person. Signals are derived from a small set of deterministic rules that anyone can read:
- No verified reports → Clear
- One verified report → Caution
- Two or more verified reports from independent merchants → High risk
- Active material dispute → Under dispute
Safety & privacy
- Full identifiers are never returned to a searching seller.
- Lookups store a one-way hash, not the raw value.
- Evidence is private and access-controlled.
- Sensitive actions are written to an audit trail users cannot edit.
- Reports can be disputed and excluded from scoring.
Pricing
Card or bank transferFree
PKR 0 / month
10 lookups per day — 15 once your business is verified. No API.
Pro
PKR 1,500 / month
50 lookups per day. No API.
Business
PKR 5,000 / month
200 lookups per day. API included.
Enterprise
Custom
Custom limits. API included.
One daily lookup allowance per workspace covers Customer Check, Bulk Lookup, Shopify, WooCommerce and the API, and resets each Pakistan calendar day. Community and Groups are included on every plan. Pay by card, or by bank transfer / JazzCash after review.
Frequently asked questions
Does HisabKhana show me a customer's full phone number?
No. Search results are masked, for example +92 300 •••• 567. Full identifiers are never returned to a searching seller.
Can a seller publicly accuse someone?
No. Reports are structured transaction outcomes, visible to your own business and moderators. HisabKhana uses factual language, never labels about a person's character.
What if a report is wrong?
It can be disputed. While a dispute is open or under review, the report does not increase risk, and a record can display as Under dispute.
Is my search activity recorded?
Yes. Every lookup is logged and rate limited to protect the network and customer privacy. Only a one-way hash of the searched value is stored.
Is there a mobile app?
Not yet. The web app is mobile-first and installable as a progressive web app. A native Android/iOS app has not been built.